News for 'customer engagement'

RIL is world's 2nd biggest brand; Apple No 1

RIL is world's 2nd biggest brand; Apple No 1

Rediff.com5 Aug 2020

FutureBrand, which is a global brand transformation company, said part of Reliance's success could be attributed to Mukesh Ambani's recasting of the firm as a one-stop-shop for Indians.

How Covid changed the lives of Amazon India's employees

How Covid changed the lives of Amazon India's employees

Rediff.com21 Feb 2021

From virtual yoga to empathy, the pandemic has prompted the e-commerce giant to double down on building innovations focused on improving remote work culture especially employee well-being, both mental and physical.

HDFC Bank plans mega infra revamp to tackle outages

HDFC Bank plans mega infra revamp to tackle outages

Rediff.com25 Jun 2021

After facing multiple outages that irked the regulator, the country's largest private sector lender, HDFC Bank, is revamping its technology infrastructure by making large scale investments, wherein it is bringing new talent, getting into cloud-native stacks, a shift from the traditional monolithic IT infrastructures, and working with strategic partners for better products and services. The bank management is clear that it will do whatever it takes in line with its growth path to ramp up its technology infrastructure.

How start-ups can survive the pandemic

How start-ups can survive the pandemic

Rediff.com22 Jun 2020

While you cannot avoid the delay in payments from your customers, you must come up with new ideas on building your internal cashflow system to ensure that the cash crunch within the organisation is minimal, suggests Naval Goel.

'We are the eyes and brain of the missile'

'We are the eyes and brain of the missile'

Rediff.com15 Feb 2021

'Our sensors allow the missile to locate and identify the target even if it's on the move.'

'Wearing a hat makes your look feel more complete'

'Wearing a hat makes your look feel more complete'

Rediff.com20 Apr 2021

Designer Namrata Lodha has been winning hearts with her sustainable hats.

GST: Firms challenge constitutional validity of arrest rules in SC

GST: Firms challenge constitutional validity of arrest rules in SC

Rediff.com9 Apr 2021

'There are obvious concerns regarding revenue leakage which is understandable, but there are also concerns about whether or not well accepted, judicially tested, fair and proper procedures are being followed during such arrests.'

'2022 will be blockbuster year for films'

'2022 will be blockbuster year for films'

Rediff.com19 Aug 2021

'We will see footfall returning to pre-COVID levels by January.'

Of cricket and cars: MRF test drives a new brand

Of cricket and cars: MRF test drives a new brand

Rediff.com20 Sep 2017

MRF test drives a new, more luxurious, brand.

'Parotas are not rotis, will attract 18% GST'

'Parotas are not rotis, will attract 18% GST'

Rediff.com12 Jun 2020

Bengaluru-based ID Fresh Foods had approached the Karnataka bench of the AAR on whether preparation of whole wheat parota and Malabar parota can be classified under Chapter 1905 attracting 5 per cent GST.

Shopping 3.0 is here

Shopping 3.0 is here

Rediff.com12 Dec 2017

Turbocharged with technology is becoming the Holy Grail of retail.

Zomato IPO: What leading brokerages say

Zomato IPO: What leading brokerages say

Rediff.com13 Jul 2021

Zomato's initial public offer (IPO) is scheduled to open for subscription on July 14 and is priced between Rs 72 - 74 per share. At the upper end of the price band of the offering, the company aims to raise Rs 9,350 crore. Most analysts have given a 'subscribe' rating to the issue for listing gains.

Wipro rejigs top level executives, Senior VP Sankaran quits

Wipro rejigs top level executives, Senior VP Sankaran quits

Rediff.com3 Oct 2013

In a top level reshuffle, software services major Wipro on Thursday appointed Soumitro Ghosh as head of Wipro Infotech replacing Senior VP and Business Head of Global Infrastructure Services Anand Sankaran, who quit the company hours before the rejig was announced.

'Kohli has phenomenal connect with youth'

'Kohli has phenomenal connect with youth'

Rediff.com10 Apr 2021

'RCB is a natural choice for us, mainly due to our long-standing association with Virat Kohli.'

Amazon in initial talks to buy stake in Airtel: Sources

Amazon in initial talks to buy stake in Airtel: Sources

Rediff.com4 Jun 2020

While the investment amount could not be immediately ascertained, a report pegged it at about $2 billion.

Draft ecommerce policy to ensure goods sold online meet standards

Draft ecommerce policy to ensure goods sold online meet standards

Rediff.com15 Mar 2021

Conformity assessment procedures will be put in place to verify that goods and services sold on e-commerce platforms meet required standards and technical regulations, according to the draft e-commerce policy. The policy, which is under discussion, also stated that actions and things which cannot be done by the online platform entities "can also not be done" by any of its associates and related parties. Government may, from time to time, notify parties which fall in the definition of associates and related parties, it said.

iPhone 13 to go on sale in India from September 24

iPhone 13 to go on sale in India from September 24

Rediff.com15 Sep 2021

The wait for the new iPhone is over as the tech giant Apple officially launched its new iPhone 13 and iPhone 13 Pro on September 14.

Could have done more: WhatsApp on snooping row

Could have done more: WhatsApp on snooping row

Rediff.com20 Nov 2019

In a communication to the ministry of electronics and information technology, the messaging service said it was committed to protecting the privacy of its over 400 million users in India.

'Aviation ministry's role doesn't end with Air India'

'Aviation ministry's role doesn't end with Air India'

Rediff.com16 Feb 2022

'Government shouldn't be in the business of running airlines, instead it should develop the ecosystem of civil aviation.'

CAA protests: Tourism may be hit badly

CAA protests: Tourism may be hit badly

Rediff.com23 Dec 2019

Foreign tourists are postponing their India holiday and there have been some cancellations as well, with trips to the North-East seeing the most adverse impact.

Critical business operations unaffected by cyber attack: Wipro

Critical business operations unaffected by cyber attack: Wipro

Rediff.com19 Apr 2019

Wipro said it has used its industry-leading cybersecurity practices and partner ecosystem for remedial steps and has shared this intelligence with its partners to develop the AntiVirus signatures.

2021: An year of record trade amid frozen India-China ties

2021: An year of record trade amid frozen India-China ties

Rediff.com24 Dec 2021

India and China achieved a major milestone this year when their bilateral trade crossed the landmark figure of $100 billion but it did not generate any fanfare in both capitals as the two Asian giants are going through a "particularly bad patch" in their relations due to a set of actions by Beijing in violation of agreements that led to the military standoff in eastern Ladakh. Starting with a modest $1.83 billion in 2001, the bilateral trade crossed $100 billion-mark in the first 11 months this year, a significant milestone for which the two countries carried out campaigns to boost trade and build it as a major stakeholder to improve the relations between two nations, whose ties otherwise remained frosty over the festering boundary dispute and strategic rivalry. According to last month's data from China's General Administration of Customs (GAC), the India-China bilateral trade totalled $114.263 billion, up 46.4 per cent year-on-year from January to November 2021.

Secret behind the success of India's stem cell firms

Secret behind the success of India's stem cell firms

Rediff.com6 Jun 2017

Endorsement by celebrities such as Aishwarya Rai, Hrithik Roshan among others and increasing awareness among customers are helping stem cell firms grow the brand footprint

Want to know what India's top bankers are up to?

Want to know what India's top bankers are up to?

Rediff.com30 Jun 2020

The bosses of SBI, Union Bank and Central Bank have been driving down to their offices everyday to take stock of the biggest loan drive ever undertaken for MSMEs, discovers Tamal Bandyopadhyay.

New restrictions in Maha from Wednesday. What's allowed and what's not

New restrictions in Maha from Wednesday. What's allowed and what's not

Rediff.com13 Apr 2021

Maharashtra Chief Minister Uddhav Thackeray announced a statewide curfew for 15 days from 8 am on April 14 to contain the rapid spread of the coronavirus in its second wave. With Section 144 being imposed across the state, Thackeray essential services have been exempted from the restrictions. The curfew will be in place till 7 am on May 1.

Housing prices fall 2-7% in Q2 in top 6 cities

Housing prices fall 2-7% in Q2 in top 6 cities

Rediff.com8 Oct 2020

The average housing prices declined by 2-7 per cent year-on-year during July-September in Delhi-NCR, Mumbai, Chennai, Pune, Kolkata, and Ahmedabad on lower demand amid COVID-19 pandemic, according to Knight Frank India. Prices, however, increased in Bengaluru and Hyderabad by 3 per cent and 4 per cent, respectively, during July-September 2020 compared with the year-ago period. Chennai saw the maximum fall of 7 per cent, followed by Delhi-NCR and Pune at 5 per cent. Rates dipped 3 per cent each in Kolkata and Ahmedabad, while Mumbai witnessed 2 per cent price correction.

'After Covid, demand will be back with a vengeance'

'After Covid, demand will be back with a vengeance'

Rediff.com11 Dec 2020

'When there is unlocking, there is demand revival.' 'This is going to be the main growth engine in this kind of an economic scenario.'

Why Vodafone Idea has failed to raise fresh funds

Why Vodafone Idea has failed to raise fresh funds

Rediff.com12 Jul 2021

Vodafone-Idea (Vi) has said the key hurdle it faces in raising fresh funding, despite interest from investors, is the 'pricing situation' which is also the reason why it has asked the Department of Telecommunica-tions (DoT) for another extension of the moratorium on payment of spectrum instalment by one more year. Responding to a question during an analysts' call on Friday after its quarterly results on the reason for the delay in fund-raising nine months after it was announced, CEO & MD Ravinder Takkar said: "We are in discussions with investors. There is continued interest in investing in the telecom sector in the country. "The biggest hurdle is that the overall industry is under stress because of the pricing situation." He said that once tariffs go up, it will create a significant amount of confidence.

Why e-travel aggregators are jittery about Goa Tourist Act

Why e-travel aggregators are jittery about Goa Tourist Act

Rediff.com13 Mar 2019

An industry source said the Act would create high-entry barriers for new service providers and limit customer choice

Will always protect personal messages: WhatsApp

Will always protect personal messages: WhatsApp

Rediff.com20 Jan 2021

The Indian government on Tuesday posed 14 questions to WhatsApp on its "invasive" changes in Terms of Service and Privacy Policy.

COVID-19 lockdown: E-biz players flag delivery disruption

COVID-19 lockdown: E-biz players flag delivery disruption

Rediff.com23 Mar 2020

Online retailers pointed out that their delivery staff is being stopped by local police and urged authorities to streamline the movement of delivery agents and goods.

Where the new jobs in banking are

Where the new jobs in banking are

Rediff.com10 Jul 2019

Digitisation is changing the banking business. This shift has resulted in a change in banking job profiles.

After Amazon, Mastercard says it will invest $1 bn in India

After Amazon, Mastercard says it will invest $1 bn in India

Rediff.com18 Jan 2020

The proposed investment will be made over a period of five years in our India operations, which includes an R&D facility at Pune and another centre at Vadodara.

Made In China trailer is hilarious

Made In China trailer is hilarious

Rediff.com18 Sep 2019

Made in China looks fun and has the potential to be a family entertainer with a lot of laughs, feels Karan Sanjay Shah.

How NOT to get your insurance claim rejected

How NOT to get your insurance claim rejected

Rediff.com29 Oct 2018

While buying health policies, customers should reveal any pre-existing diseases. This is the only way to ensure that the insurer does not reject claims.

HDFC Bank aims to become go-to bank for start-ups

HDFC Bank aims to become go-to bank for start-ups

Rediff.com25 Feb 2020

Close to 9,000 start-ups are currently banking with HDFC Bank and it has the bank now dedicated SmartUp zones in 70 branches in 30 cities across India.

Will Govt BAN Cryptos?

Will Govt BAN Cryptos?

Rediff.com14 Jul 2021

As lobbying and counter-lobbying intensify, right now, it looks like a T20 match, discovers Tamal Bandyopadhyay.

Diwali relief for viewers: Zee, Star, Colors drop prices

Diwali relief for viewers: Zee, Star, Colors drop prices

Rediff.com12 Oct 2019

The move by these broadcasters comes close on the heels of the Telecom Regulatory Authority of India announcing a review of its earlier tariff order, announced six months ago, which among others capped the prices for la carte channels.

Amazon launches online appliances store

Amazon launches online appliances store

Rediff.com8 Oct 2014

As home and kitchen is one of the most sought after categories during Diwali, the launch comes at a time when customers can enjoy shopping for appliances with ease and convenience, the company said.

Cognizant issues social-media guidelines to employees

Cognizant issues social-media guidelines to employees

Rediff.com30 May 2017

Company says that the employees should not post disparaging content about Cognizant